Heating and Cooling Help in Colfax That Doesn't Stop at the Invoice
Furnaces, air conditioners, heat pumps and ductless mini-splits are our daily work, in Colfax, Pullman and the towns nearby. When something quits at 2 a.m., we answer. Once the job is done, we check in to confirm it's running right and show you how to keep it that way.
- Gas heating mechanical license
- Members extend install labor coverage
- 24/7 emergency repair
- Written quote before work
Heating and Cooling Services for Your Home
Most people who call can sum it up quickly: the house is too cold, too hot, or the equipment is making a noise it never made before. We take care of furnace repair, AC repair and emergency HVAC repair, along with furnace installation, AC installation, heat pumps and ductless mini-splits when new equipment is due. Maintenance plans keep your current system running well. Commercial HVAC and new construction HVAC are part of our work too.
AC Repair
We find why your air conditioner stopped cooling, fix it once you approve a written quote, then check back to make sure the repair holds.
Furnace Repair
Gas and electric furnace repair with a clear diagnosis, a written quote before any work and a check-in afterward to confirm your heat is holding.
AC Installation
New central air sized to your home, matched to your furnace, explained before we leave and checked on once it has run through some real heat.
Heat Pumps
Cold-climate heat pump installs and repairs, with help on Avista rebates and tax credits and a follow-up visit to make sure the system runs right.
Maintenance Plans
Spring and fall tune-ups, repair discounts and priority scheduling, plus a check-in once each visit is done so you know how your system is holding up.
Emergency HVAC Repair
Furnace or AC failed at a bad hour? We pick up day or night, quote in writing before any work, and never add after-hours fees.
Furnace Installation
New gas furnaces sized for your home, installed and tested by our team, with a check-in a few weeks later to make sure everything runs right.
Ductless Mini-Splits
Quiet heating and cooling for rooms your current system misses, installed without ducts and checked on after the job so it keeps running well.
Commercial HVAC
Heating and cooling repair, replacement and seasonal service for shops, offices and small commercial buildings, with a follow-up visit once the work is done.
New Construction HVAC
Heating and cooling for a home you're building, from plan review and sizing to startup, inspection and a follow-up visit once you've moved in.
A Hometown HVAC Company That Keeps in Touch
HVAC Colfax takes care of furnaces, air conditioners and heat pumps for Palouse homeowners. Long, cold winters and hot, dry summer afternoons put heavy demands on equipment all year. We'd rather keep your system in good shape than only see you when it fails.
So we don't stop once the system is running again. We tell you what we did, show you how to look after it and call a few days later. If a heat pump is on your mind, we also help you file for Avista rebates and federal tax credits on heat pumps, so you aren't stuck with the forms.
- License
- Gas heating mechanical license
- Warranty
- Maintenance plan members can extend install labor coverage
What Changes the Cost of HVAC Work
No two houses or systems are quite alike, so we price what we actually find instead of reading off a rate sheet. These factors matter most, and we go through each one with you before work begins.
You'll have the price in writing before we touch anything, and if you go ahead with the repair, the diagnostic fee counts toward it. Installation and replacement estimates are free.
- Which part broke
- Swapping an igniter or capacitor is small and fast. A compressor, heat exchanger or control board is a larger part and more hours. We tell you which you're dealing with and show you the reason.
- How old and worn the system is
- Older furnaces and ACs can have hard-to-find parts, and fixing one thing may reveal another worn piece. We'll tell you honestly whether a repair is still worth it.
- Type and size of equipment
- On a new install, cost tracks the capacity your house calls for and the kind of system: furnace, central AC, heat pump or ductless mini-split. Larger doesn't mean better, so we match it to the home.
- How easy it is to reach
- Working on a furnace in an open basement goes faster than one squeezed into a crawlspace or attic. Outdoor units hidden by shrubs or snow add time as well.
- Permits plus gas or electrical changes
- Many replacements call for a permit and inspection, and some require changes to gas lines or wiring. Those are written into the quote so nothing pops up later.
How a Job Runs From the First Call
Whether it's a midnight no-heat call or a planned replacement, the steps are the same and you'll know what's next at each one.
- 1
You call and tell us what's happening
Describe what you're hearing, seeing or feeling. We ask a few questions, give you simple safety steps if needed, and set a time to come out.
- 2
We find the cause
We test the system and show you what we found, with the worn part in hand when we can. Then we explain your options in plain language.
- 3
Written quote, then the work
You approve the written quote before anything is repaired or installed. We protect your floors, do the work, test it through a full cycle and clean up.
- 4
Care tips before we leave
We go over filters, thermostat settings and anything specific to your equipment, so you know how to look after it.
- 5
We check back
A few days later we follow up to make sure everything is still running the way it should, and we fix anything that isn't.
Why Neighbors Keep Calling Us
A fix that lasts a week before failing again doesn't count for much. This is how we work to keep that from happening in your home.
- We follow up on our work
- A few days after any repair or install, we reach out to hear how the system is doing. If a thermostat setting seems wrong or a new sound appears, we handle it right away, before it becomes another breakdown.
- We show you how to look after it
- Before leaving, we point out your filter size and how often to swap it, what normal startup sounds like and what to keep away from the outdoor unit. Simple habits like these add years to a furnace or heat pump.
- Licensed for gas heat
- We hold a gas heating mechanical license. A gas furnace means burners, venting and combustion safety, and whoever works on yours should be qualified for that exact work.
- Extended labor coverage for members
- Members of our maintenance plans can extend install labor coverage on new equipment, a reward for the yearly tune-ups that keep systems healthy to begin with.
- Nights cost the same
- There are no emergency or after-hours fees. Fixing a furnace that dies on a January night costs what it would on a Tuesday afternoon.
What Homeowners Ask Us Most
Will someone actually pick up at night or on a weekend?
Yes. Our emergency HVAC repair runs 24/7, so a furnace that dies overnight or an AC that fails on a hot weekend gets a real response. We charge no emergency or after-hours fees, so the price matches a daytime visit.
Do your repairs come with a warranty?
Yes. All of our repairs carry a 1-year labor warranty. If the work gives you trouble within that year, tell us and we'll come back to fix it. On new installs, maintenance plan members can extend install labor coverage.
How can I tell if I should repair or replace?
We weigh how old the equipment is, what failed and how well the system has run in general. When repair is the smart move, we tell you. When a furnace or AC is near the end and repairs keep coming, we explain why and give you a free replacement estimate to compare.
What am I paying for with the diagnostic fee?
It pays for the time spent testing your system and pinning down the real cause. If you have us do the repair, the fee is subtracted from the repair cost. Either way, the price is in writing before we begin.
What do I get with a maintenance plan?
Plans begin at $14.99 per month. Every plan comes with scheduled tune-ups, a discount on any repair and a place near the front of the line when we get busy. The yearly visits find worn parts before they give out during a cold snap, and members can extend labor coverage on new installs too.
Would a heat pump work for my house?
Lots of local homes are a good match for a heat pump, particularly newer models designed for cold winters, sometimes with a furnace kept as backup. We'll look over your house and current equipment and give you an honest answer. If you move forward, we help with the Avista rebate and federal tax credit forms for heat pumps.
What happens after the work is done?
Before we go, we show you how to look after the system, covering the filter, thermostat and outdoor unit. A few days later we call to see how it's doing, and if something seems wrong, we fix it.
Where We Work
We're based in Colfax and serve homes throughout the surrounding area. That includes Pullman and Moscow to the south and east, Cheney to the north, and Lewiston, Clarkston, West Clarkston-Highland and Clarkston Heights-Vineland down along the river.
- Colfax
- Pullman
- Moscow
- Clarkston
- West Clarkston-Highland
- Lewiston
- Cheney
- Clarkston Heights-Vineland
If your town isn't listed, give us a call and ask. Our Service Areas page has more detail on where we travel.
Cold House or Warm One? Let's Get It Fixed
Tell us what your system is doing and we'll take it from there, day or night. You'll get a written quote first and a check-in once the work is done.